Each leather hide is its own, with unique markings, colourings and veining. Slight variations in surface and colouration should be expected. Due to the nature of the leather, mild surface scratching is not uncommon and therefore cannot be deemed as a defect.
We will only release goods once they have been given a final quality check by a member of our team, and each product comes with a stamped TINCT quality control card.
With this in mind, all sales are final.
We highly recommend that you email us at email@example.com with any queries prior to purchasing any item.
In the unlikely event of a manufacturing issue, firstly please accept our apologies, and then email us at firstname.lastname@example.org within 5 days of receiving your product. Please attach images to your email as this will help us identify the issue faster, and deal with your enquiry as efficiently as we can.
TINCT Handbags Ltd. Registered in England and Wales
Company number 09495546
Registered address: 9 Donnington Park, 85 Birdham Road, Chichester, West Sussex, PO20 7AJ